1. 30 DAY SERVICE WARRANTY. We stand behind all of our work and support. Our service center will warranty any issue paid to fix within thirty days provided that tampering is not evident or causes beyond our control have not occured. Items: Items returned must be reported within 72 hours of return, and the part inspected/replaced no later than 10 calendar days from initial report. Receipt must accompany the unit when we retrieve it. We (PCC) shall not be liable for any lost wages, income, loss of data, backup, down time and or any prevention of completion of any or all projects related to service or upgrades. Once returned repaired/solved a NON working repair or assembly must be reported within 72 hours of receipt of item. Not responsible after 72 hours. We are lenient here under certain circumstances beyong anyones control.

2. Accepted forms of payment are cash, local bank check, Master Card, Visa, AMEX, Discover. (A 2.75% conveinence fee will be included for cards. Invoices can be paid online fast and easy prior to delivery or pre paid for non-stock ordered parts is required. All invoices must be paid prior to or at delivery.

3. Full payment is required on all service upon completion. Parts and/or services authorized by customer either in writing, telephone or electronically will be considered worthy. Recording of phone conversations for quality assurance are automatic via our phone system. NO REFUNDS ON PRE-PAYMENT ORDERS.

4. Unauthorized use, entry, modification, configuration, or tampering with system case and internal components and configuration other than us (PCC) will VOID all warranty.

5. NEW/USED/REFURB Warranty:(Repair, Replacement only.)PCC will fix or replace any defect in hardware and or software known to be defective, excluding end user error for (6)months New, (90)days used, and (30) days repaired used. Downloads, virus definitions, virus acquisition, script errors, mis-loading, and general systematic problems caused in general by end user are not covered.

6. PCC does not guarantee the hardware/software will run, or perform to your guidelines or expectations. PCC guarantees the sound factory or better operation of the physical hardware/software upon leaving or delivered from our service center. PCC is not liable nor responsible for any or all situations which may occur once leaving our control of sight. System or hardware failure after pickup or delivery service must be reported within 72 hours and item(s) must be inspected within 10 calendar days. After that time period expires we cannot warranty items or labor.

7. Original receipt must accompany all warranty. If you are experiencing issues after any service, we must be notified immediately within (72)hours. Beyond 72 hours cannot be honored. PCC will pay for shipping return inside the United States. Email us RMA Email

Anti-Virus Usage. Your system when serviced here was installed with AVG (latest version)and is our master distributable as a "FULL" authentic version for our customers use for free. There is NEVER ANY CHARGE. If you are ever asked to pay then you have chosen to overwrite with an "Upgrade" rather than to "Update" to current changes. "Update" only is necessary and never "UpGrade" If the specific instructions are followed to the letter, including frequency and timing, you system will continue to run effectively and critical Virus free for the life use of the system without any financial charge. Here is a list of "Void Warranty" programs. DO NOT DOWNLOAD OR INSTALL ANY OF THESE AS THEY CASE POTENTIAL HARM TO YOUR SYSTEM! BE AWARE OF ANY CHECK BOXES AND READ WHEN UPDATING JAVA AND ADOBE READER!